Refund Policy

Refund Policy

Romanch Giri Adventure is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.Romanch Giri Adventure expects that all donors will exercise due care and diligence while making donations. Romanch Giri Adventure also recognises that a donation may be made erroneously or donors may change their mind.
Romanch Giri Adventure will examine each request for refund of donation and endeavour to make the refund. Romanch Giri Adventure may also seek further information / documents and donor must co-operate in this regard.

However, Romanch Giri Adventure is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

If you would like your donation to Romanch Giri Adventure to be refunded, You must request Romanch Giri Adventure in writing or by email for a refund and Your request must reach Romanch Giri Adventure within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you: Made the donation online, electronically or through other means, OR
Handed over the cheque / demand draft to Romanch Giri Adventure or someone authorised by Romanch Giri Adventure for this purpose, OR

Despatched the cheque / demand draft to Romanch Giri Adventure by other means. The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

Donation amount

  • If donation was made through cheque/draft, please provide Cheque/Draft no.
  • If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
  • If donation was made online, please provide Donation-ID.

Romanch Giri Adventure
Romanch Giri Adventure, Dadamandal near Rajaji Tiger Reserve, Chilla
All decisions of Romanch Giri Adventure in this regard will be final and binding on the donor.

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